What services does NorthSea Growth typically include in a growth-marketing engagement?

NorthSea Growth usually starts with a review of your current acquisition and retention setup, then builds a practical plan around experiments that fit your market and goals. The scope can include channel testing, funnel improvements, landing page recommendations, lifecycle and email support, and clear measurement so you can see what is changing across growth and revenue.

How is the scope of work defined, and what is included in the day-to-day support?

The scope is usually shaped around the specific growth challenge, such as bringing in better leads, improving conversion, or strengthening retention. Day-to-day support can include hypothesis creation, experiment planning, tracking setup guidance, analysis of results, and recommendations for the next round of tests, with priorities kept grounded in what is most likely to move the business forward.

How does NorthSea Growth usually price a growth-marketing project?

Pricing is typically based on the scope of work, the channels involved, and how much experimentation is needed to improve acquisition, retention, and revenue. A smaller sprint focused on a few tests will usually cost less than a broader program that includes strategy, implementation, and ongoing optimization.

What factors can change the final cost of a quote?

The final cost is usually influenced by the number of campaigns, the complexity of your funnel, the amount of data analysis required, and whether the work needs close coordination with your internal team. If you need faster turnaround or more frequent testing and reporting, that can also affect the quote.

How do I get started with NorthSea Growth?

The easiest way to start is to send a short message with your current situation, goals, and the main growth challenge you want to solve. We usually respond with a few practical questions so we can understand whether the next step should be a quick intro call or a more focused working session.

Terms of Service for NorthSea Growth B.V.

Effective date: 17 July 2026

1. Introduction and acceptance of terms

These Terms of Service ("Terms") govern your access to and use of the services provided by NorthSea Growth B.V., a company established in the Netherlands with its registered office at Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands ("NorthSea Growth B.V.", "we", "us", or "our").

By engaging our services, signing a proposal or statement of work, submitting an order, accessing deliverables, or otherwise using any service provided by NorthSea Growth B.V., you ("Client", "you", or "your") agree to be bound by these Terms, together with any applicable proposal, statement of work, order form, quotation, or written agreement (collectively, the "Agreement"). If you do not agree to these Terms, you must not use our services.

If any conflict exists between these Terms and a separately signed written agreement with NorthSea Growth B.V., the separately signed written agreement shall prevail to the extent of the conflict.

2. Scope of services

NorthSea Growth B.V. provides growth-marketing services, which may include, without limitation:

Growth strategy and funnel audits;
Paid media campaign management;
Conversion rate optimization;
SEO and content growth planning;
Lifecycle email marketing and automation;
Landing page testing and optimization;
Related advisory, implementation, and reporting services agreed in writing.

The exact scope, deliverables, timelines, assumptions, and fees for each engagement will be defined in the applicable proposal, statement of work, or order form. Any service not expressly included in the written scope is excluded unless otherwise agreed in writing by NorthSea Growth B.V.

We may use third-party platforms, tools, ad networks, analytics services, email service providers, tag managers, content management systems, or automation software to deliver the services. Availability, performance, and terms of such third-party services are outside our control.

3. User obligations and responsibilities

You agree to:

provide accurate, complete, and timely information, approvals, access credentials, assets, and materials required for performance of the services;
ensure that all content, data, customer lists, creatives, claims, offers, and instructions you provide comply with applicable laws and do not infringe third-party rights;
maintain sufficient rights, licenses, and permissions for all materials supplied to NorthSea Growth B.V.;
review all deliverables, campaigns, ads, emails, landing pages, and tracking implementations promptly and notify us of any required corrections;
comply with platform policies, advertising rules, email marketing requirements, and applicable privacy and consumer protection laws in connection with your business and use of our services;
promptly pay all fees and charges when due;
cooperate in good faith and designate a knowledgeable contact person for approvals and communications.

You are solely responsible for the legality of your products, services, claims, pricing, promotions, data collection, and customer communications. NorthSea Growth B.V. does not provide legal, tax, or regulatory advice, and you should obtain independent professional advice where needed.

You must not use our services for unlawful, deceptive, discriminatory, harmful, or infringing activities, or to send spam, malware, or unauthorized communications.

4. Payment terms and conditions

Fees, billing frequency, and payment schedules will be specified in the applicable proposal, invoice, or agreement. Unless otherwise stated in writing:

all fees are stated in euros and exclusive of VAT and any other applicable taxes, duties, levies, or third-party charges;
invoices are payable within 14 days from the invoice date;
recurring services may be billed in advance on a monthly or other agreed basis;
ad spend, media budgets, software subscriptions, platform fees, stock media, and third-party costs are your responsibility unless expressly included in writing;
we may require an upfront retainer, prepayment, or deposit before commencing work;
late payments may result in suspension of services, removal of access, delayed deliverables, and statutory or contractual interest and collection costs as permitted by applicable law.

Unless otherwise agreed, fees are non-cancellable once work has commenced and reflect the time, expertise, and resources reserved for your engagement. You may not withhold, set off, or deduct amounts from invoices except where mandatory law expressly permits it.

If a payment fails, is reversed, or is disputed without valid reason, you remain liable for the full amount, including any bank, chargeback, collection, or administrative fees incurred by NorthSea Growth B.V.

5. Cancellation and refund policy

Either party may cancel ongoing services in accordance with the notice period stated in the applicable agreement, or if no notice period is stated, by giving 30 days' written notice. Cancellation does not affect any fees already incurred, committed third-party costs, or amounts due for work performed up to the effective cancellation date.

Unless expressly agreed otherwise in writing, all fees paid are non-refundable, including retainers, setup fees, strategy fees, audits, and amounts paid for work already scheduled or commenced. Refunds, if any, are granted only at our sole discretion or where required by applicable law.

We may suspend or terminate services with immediate effect if you materially breach these Terms, fail to pay, provide unlawful instructions, or engage in conduct that materially harms our operations, reputation, staff, or third-party relationships.

Upon termination or expiration, you must immediately pay all outstanding invoices and cease using any deliverables, tools, or access rights that were licensed only for the term of the Agreement, unless otherwise agreed.

6. Liability limitations

To the maximum extent permitted by applicable law, NorthSea Growth B.V. shall not be liable for:

indirect, incidental, special, consequential, punitive, or exemplary damages;
loss of profit, revenue, goodwill, anticipated savings, business opportunity, data, or reputation;
losses arising from third-party platforms, algorithm changes, ad account restrictions, email deliverability issues, website downtime, hosting failures, or changes in market conditions;
claims arising from inaccurate, incomplete, unlawful, or infringing materials or instructions supplied by you;
losses resulting from your failure to implement recommendations or maintain secure systems and backups.

Any estimates, forecasts, projections, performance targets, or examples provided by NorthSea Growth B.V. are indicative only and do not constitute guarantees of results, traffic, leads, conversions, revenue, or return on investment.

Our total aggregate liability arising out of or in connection with the Agreement, whether in contract, tort, negligence, strict liability, or otherwise, shall be limited to the total fees paid by you to NorthSea Growth B.V. for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to the claim, except where a lower or higher limitation is not permitted by applicable law.

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited, including liability for intent or gross negligence where such limitation is prohibited by law.

7. Intellectual property rights

Each party retains all right, title, and interest in and to its pre-existing intellectual property, including trademarks, logos, software, methodologies, templates, frameworks, know-how, and confidential information.

Upon full payment of all amounts due, and unless otherwise agreed in writing, you receive a non-exclusive, non-transferable, revocable license to use deliverables created specifically for you during the term of the engagement for your internal business purposes and for the operation of your marketing activities. This license excludes any third-party materials, stock assets, software, or tools licensed under separate terms.

NorthSea Growth B.V. retains ownership of all generalized concepts, processes, templates, checklists, systems, workflows, and pre-existing materials used in providing the services. We may reuse non-client-specific knowledge, ideas, and experience developed in the course of performing the services, provided that confidential information is not disclosed.

You grant NorthSea Growth B.V. a worldwide, royalty-free, non-exclusive license to use, reproduce, adapt, and process materials you supply solely to the extent necessary to provide the services.

Unless expressly agreed otherwise in writing, we may include your name and logo in our client lists, case studies, portfolio, and marketing materials, provided that any use of confidential information is excluded and any case study is subject to your prior written approval where required by law or by specific agreement.

8. Data protection and privacy

Each party shall comply with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) where applicable. When NorthSea Growth B.V. processes personal data on your behalf in connection with the services, the parties shall enter into a separate data processing agreement ("DPA") where required by law.

You are responsible for ensuring that you have a lawful basis for collecting, transferring, and sharing personal data with NorthSea Growth B.V., including for marketing, analytics, profiling, remarketing, segmentation, and automation activities.

Where we use third-party platforms or processors, your data may be stored or processed outside the Netherlands or the European Economic Area subject to appropriate safeguards and the terms of those providers.

For details on how we collect and use personal data in our own capacity, please refer to our privacy policy, if applicable. In the event of any inconsistency between these Terms and a separate privacy notice or DPA, the separate privacy notice or DPA shall prevail regarding privacy and data-processing matters.

9. Force majeure

NorthSea Growth B.V. shall not be liable for any delay or failure to perform its obligations to the extent caused by events beyond its reasonable control, including but not limited to natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, government action, utility failure, internet outages, cyberattacks, platform changes, service interruptions, or failure of third-party vendors or subcontractors.

If a force majeure event prevents or delays performance, the affected obligations shall be suspended for the duration of the event. If the event continues for an extended period, either party may terminate the affected services by written notice without liability for non-performance during the force majeure period, except for payment obligations already accrued.

10. Changes to terms

We may update or revise these Terms from time to time. The updated version will become effective on the date stated in the revised Terms, or upon notice to you if a notice period is specified. Continued use of our services after the effective date of the revised Terms constitutes acceptance of the updated Terms.

If you do not agree to the revised Terms, your sole remedy is to discontinue the affected services and, where applicable, provide written notice of termination in accordance with the Agreement.

11. Applicable law and jurisdiction

These Terms and any Agreement between you and NorthSea Growth B.V. shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict-of-laws principles, to the extent permitted by applicable mandatory law.

Any dispute arising out of or in connection with these Terms or the services shall be submitted to the competent courts of Amsterdam, the Netherlands, unless mandatory law requires otherwise.

12. Contact information

If you have questions, notices, complaints, or legal communications regarding these Terms or our services, you may contact NorthSea Growth B.V. using the details below:

NorthSea Growth B.V.
Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands
Email: [email protected]
Phone: +31 20 794 68 32

13. Severability clause

If any provision of these Terms is held to be invalid, illegal, unenforceable, or void by a competent court or authority, that provision shall be limited or severed to the minimum extent necessary so that the remaining provisions continue in full force and effect.

Any failure or delay by NorthSea Growth B.V. to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

By engaging the services of NorthSea Growth B.V., you acknowledge that you have read, understood, and agreed to these Terms of Service.

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